Career Opportunities

The Coordinator is the client’s first point of contact when calling or visiting the practice and as such represents the professional image of the practice/hospital to callers, referring veterinarians (rDVMs) and visitors. The Coordinator helps to ensure the smooth running of the day by keeping the department’s team up to speed on changes to the daily schedule and incoming emergencies. The department relies heavily on this role to anticipate the needs of the clients and staff.  They receive and relay client and rDVM correspondence to the veterinary team and they provide clients with resources and support. The Coordinator understands they are the face of their department and exhibit resourcefulness, initiative and a positive attitude making them approachable to coworkers, clients and rDVMs alike.  The Coordinator’s role and duties are constantly evolving to improve their team’s workflow and to keep up with improved technology and client service.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

• Answering incoming phone calls, emails, SMS messages in a timely fashion
• Checking and responding to voicemails promptly
• Scheduling patient appointments and managing cancellation lists
• Sending and tracking appointment reminders and confirmations
• Prepare patient files/paperwork for the next day’s appointments
• Client, internal staff and referring veterinarian communication
• Record maintenance
• PMS maintenance
• Processing Payments
• Check clients in and out
• Request radiographs, records and any other information pertinent to the patient
• Maintain a clean and tidy coordinating area
• Update clients regarding any ongoing conflicts or inquiries, rescheduling when necessary
• Update clients on delays in the schedule due to emergencies that may conflict with their appointment time
• Note all client, rDVM and internal communication in patient files
• Scan and attach applicable documents
• Import radiographs and other imaging files
• Distribute/Fill prescription request to appropriate staff
• Distribute lab results to doctor/technicians
• Distribute miscellaneous faxes/emails/messages to appropriate recipients
• Triage client emergency calls
• Call clients for unpaid invoices
• Monitor low office supplies and request when necessary
• Stock consent forms, client handouts and any other forms
• Complete tasks requested by management, technicians or doctors
• Attend relevant VRCC meetings when possible

Other Skills and Abilities

• Multi-tasking and maintaining composure during stressful situations or busy periods
• Ability to make decisions and act quickly in a highly stressful environment
• Knowledge of the practice software to manage and maintain client and patient information
• Maintain a pleasant and professional demeanor with clients, co-workers and rDVMs
• Showing resourcefulness when working on projects given to you by management or doctors

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are a representative of the knowledge, skills and/or ability required.
• High School Diploma/GED
• Veterinary Experience
• Customer Service

Controls over Work:

The Coordinator must use initiative in carrying out recurring assignments independently without specific instruction while always keeping patient care/client service as their number one priority. Any deviations, problems and unfamiliar situations must be communicated first to the lead technician/supervisor and if unable to be resolved these must be communicated to the administrator/director of operations.

Professional Appearance:

All doctors and staff are required to maintain a professional appearance at all times. This includes adhering to hospital as well as company dress codes and maintenance of standard hygiene.  Coordinators can wear either casual business attire (no jeans, holes, etc.) or scrubs.

Computer Skills:

Must be experienced with basic computer, printer, multi line phone, efax, and calculator tasks and operations. Able to work with Microsoft Word, Excel, Outlook and Internet. Willingness to participate in further training of practice software as it becomes available.

Language Skills:

Ability to read and interpret documents such as medical documents, safety rules, operating and maintenance instructions and procedure manuals and logs. Ability to write routine correspondence. Ability to speak effectively to doctors, clients and co workers while delivering medically oriented information.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers and decimals.

Reasoning Ability:

Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to differentiate between major and minor issues and how they relate to service and accuracy for the care or our clients and patients. Ability to deal with problems involving several concrete variables in standardized situations and the ability to diffuse the situation.

Team Work:

Ability to work cooperatively and supportively with coworkers to accomplish a common goal while maintaining your personal accountability for individual tasks; while maintaining a constructive working relationship with others. Ability to use service orientation to look for ways to assist other staff members while prioritizing your time and duties to maintain practice efficiency and a high level of service provided to clients/patients.

Continuing Education:

Coordinators are encouraged to attend on-going training and seminars and successfully complete correspondence course work to continually advance their knowledge of the veterinary industry and client service. Additional training or educational work may be required in some circumstances and it may be necessary to come in when unscheduled or afterhours for some of these sessions. Financial assistance may be available (CE allowance).

Physical Demands:

The physical demands required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. The ability to stand for long periods of time, also sit, crouch, kneel. Frequent lifting (with assistance when required) and the use of fingers and hands to type, hold, handle and feel is essential for perform the functions of a coordinator.

Work Environment:

The work environment characteristics described here are representative of those and employee encounters while performing essential duties of this job. The noise level in the environment can be loud. Lighting is provided by fluorescent overhead lights and surgical spot lights. You may come into contact with hazardous materials such as blood, vomit, feces, urine, effusion, cleaning materials, zoonotic diseases, infectious diseases and more. All areas of our hospitals are open to client tours at any time so all work is performed in full view of the clients.

VRCC Veterinary Specialty and Emergency Hospital is a 24-hour emergency and specialty veterinary hospital located in Englewood, Colorado. We see patients from both as referrals from general practice veterinarians, as well as directly from clients in need of specialty veterinary care for their pet. We specialize in Cardiology, Emergency & Critical Care, Internal Medicine, Oncology & Radiation Therapy, as well as orthopedic and soft tissue Surgery.

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

What you’ll do:

• Provide client education on proper home administration techniques, side effects, and the handling of animal waste products while on chemotherapy
• Chemotherapy preparation and administration utilizing closed systems
• Anesthesia/sedation for CT scans and biopsies
• Venipuncture for blood draws and IV catheter placement
• Client communication - relaying and discussing test results, counseling and education
• Proper and thoughtful patient handling and positioning
• Imaging - CT scanner operation, taking properly positioned radiographs and assisting with ultrasounds
• Detailed medical records
• Inventory maintenance
• Obtaining vitals, blood pressure, ECG, and other monitoring parameters
• Perform in-house laboratory testing
• Communicate with other departments to synchronize treatment plans and provide adequate nursing for each case
• Prepare patients for ultrasounds and other radiology procedures

Who you are:

• Registered Veterinary Technician License Required
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to lift 50 lbs
• Experience in oncology preferred, but willing to train the right candidate
• At Least 2+ years in veterinary medicine, preferably oncology
• Outstanding attention to detail

Join Our Team as a Cardiologist at VRCC Veterinary Specialists and Emergency Hospital!

VRCC is thrilled to invite a Board-Certified or Residency-Trained Cardiologist to join our team of dedicated veterinary professionals.

VRCC is a leading multi-specialty and emergency veterinary center, providing top-tier care to companion animals in Englewood, Colorado. We are passionate about excellence in veterinary medicine, and our specialists and emergency clinicians work together to deliver the highest standard of care.

Why Englewood? 

Englewood, Colorado, is a vibrant suburb just south of Denver, offering a unique mix of urban amenities and suburban charm. Known for its scenic parks, thriving local businesses, and strong sense of community, Englewood provides residents with access to a rich variety of recreational activities, shopping, and dining options. The area boasts an excellent school system, diverse cultural attractions, and proximity to outdoor adventures in the Rocky Mountains. With a growing job market and convenient access to downtown Denver, Englewood is an ideal location for professionals seeking a balanced lifestyle in a friendly and dynamic environment.

Our Facility Offers:

•  CT, ultrasound, endoscope, digital radiography, an in-house lab
• An experienced and skilled team of veterinary professionals to provide exceptional technical care and client service

Why You'll Love Working Here:

At VRCC, we take the well-being of our employees seriously. We promote a balanced work-life culture and offer flexible working conditions to ensure our team members thrive both professionally and personally. We also provide a comprehensive benefits package, which includes:

• Incredible earning potential with high minimum base & a generous production plan
• Sign-on bonus available
• Generous relocation assistance provided
• Highly competitive salary, quality health insurance (medical, dental, vision, FSA/HSA options), 401K retirement plans with employer contribution, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership due including maintenance of board certification

What We're Looking For:

• DVM or equivalent degree from an accredited institution
• Active State Veterinary License and DEA registration (or ability to obtain)
• Experience managing and mentoring veterinary technicians, assistants, and other staff
• Dedication to continuous learning and improvement in veterinary care

For further inquiries or to submit your application, please contact Julia Stephens at jstephens@petvetcarecenters.com or apply online here.

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Cardiology has an excellent relationship with our clients, patients, and referring veterinarians. You will be a key member in maintaining this relationship. The ideal candidate will show a desire to learn and improve on their cardiology knowledge. We offer monthly Cardiology CE and can provide specialized education per individual team member’s desires.  We are a flexible, relaxed, and fun-loving group. With a rotating schedule of four, ten-hour shifts a week, we are able to accommodate work life balance with time-off, PTO, and rotating paid holiday days off.

What you'll do:

• Obtaining vitals, blood pressure, ECG, and other monitoring parameters
• Perform in-house laboratory testing
• Medical records
• Provide client education such as discharge instructions, medication dosing and side effects, updates
• Accurately obtain blood pressures using doppler
• Imaging - taking properly positioned radiographs and assisting with echos
• Communicate with other departments to synchronize treatment plans and provide adequate nursing for each case
• Assist DVM with patient assessment, treatment and procedures
• Accurately obtain patient history from owner and record using SOAP
• Prepare patients for echocardiogram and other radiology procedures
• Performing treatments on hospitalized patients including the administration of medications by various routes

Who you are:

• Registered Veterinary Technician License Required
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to lift 50 lbs
• Experience in oncology preferred, but willing to train the right candidate
• At Least 1 year in veterinary medicine
• Outstanding attention to detail

Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Essential Functions:

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)

Additional Functions: Assignment to the areas below may include the following additional job functions:

Surgery:

• Provides extensive surgical assistance by preparing patients, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies

Competencies:

• Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
• Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
• Communication – uses effective and appropriate methods of interacting with others
• Team Orientation – works cooperatively with the team to address tasks and accomplish goals
• Dependability – demonstrates responsibility in completing all job tasks
• Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
• Energy and Productivity – completes tasks quickly and thoroughly without prompting
• Time Management – manages time and prioritizes work tasks effectively
• Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
• Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment

Qualifications:

• High school diploma or equivalent
• One or more years' experience in a veterinary environment successfully performing all of the duties of this position
• Vet Tech (VTNE) Certification preferred
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
• Must be flexible with scheduling and able to work some weekends and holidays
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

VRCC Veterinary Specialty and Emergency Hospital is a 24-hour emergency and specialty veterinary hospital located in Englewood, Colorado. We see patients from both as referrals from general practice veterinarians, as well as directly from clients in need of specialty veterinary care for their pet. We specialize in Cardiology, Emergency & Critical Care, Internal Medicine, Oncology & Radiation Therapy, as well as orthopedic and soft tissue Surgery.

Join our team for opportunities to expand your skills while earning competitive compensation, on-call bonuses, and emergency call-in bonuses!

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. You will assist in providing patient care for hospitalized patients, during surgical procedures, and throughout the appointment process. Additional responsibilities include monitoring anesthesia and recovery of surgery patients, pack+prep of surgical instruments, rotating on-call duties, and maintaining accurate medical records.

What you’ll do:

• Manage appointments, obtain patient histories, medical record keeping, invoicing, patient discharges, etc.
• Fill medications, enter charges and maintain accurate medical records, schedule appointments
• Create patient releases, navigate client conversations around treatment plans and discuss financial obligations
• Prep patients for surgery, including shaving, scrubbing and positioning, assist with intubation and radiographs
• Proficiently perform blood draws and submit bloodwork
• Ensure documentation is accurate and complete
• Opening, turning over and cleaning operating rooms, as well as cleaning instruments and wrapping packs
• Assist in patient procedures using knowledge of anesthesia and analgesia related protocols and procedures
• Intravenous catheter placement, endotracheal intubation and anesthetic equipment use and maintenance
• Maintain a clean and well functioning hospital
• Running anesthesia
• Scrubbing in with surgeon and assisting in procedure

Who you are:

• Registered Veterinary Technician license required
• 1+ year(s) of veterinary experience required, previous surgery experience desired
• Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
• Flexibility with work hours, and subject to on-call shifts
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills

 Schedule:

• M-F for appointments and elective surgeries, being flexible about being on call for ER surgeries
• Rotating Saturday's

Join Our Team as an Internist at VRCC Veterinary Specialists and Emergency Hospital!

VRCC is thrilled to invite a Board-Certified or Residency-Trained Internist to join our team of dedicated veterinary professionals.

VRCC is a leading multi-specialty and emergency veterinary center, providing top-tier care to companion animals in Englewood, Colorado. We are passionate about excellence in veterinary medicine, and our specialists and emergency clinicians work together to deliver the highest standard of care.

Why Englewood? 

Englewood, Colorado, is a vibrant suburb just south of Denver, offering a unique mix of urban amenities and suburban charm. Known for its scenic parks, thriving local businesses, and strong sense of community, Englewood provides residents with access to a rich variety of recreational activities, shopping, and dining options. The area boasts an excellent school system, diverse cultural attractions, and proximity to outdoor adventures in the Rocky Mountains. With a growing job market and convenient access to downtown Denver, Englewood is an ideal location for professionals seeking a balanced lifestyle in a friendly and dynamic environment.

Our Facility Offers:

•  CT, ultrasound, endoscope, digital radiography, an in-house lab
• An experienced and skilled team of veterinary professionals to provide exceptional technical care and client service

Why You'll Love Working Here:

At VRCC, we take the well-being of our employees seriously. We promote a balanced work-life culture and offer flexible working conditions to ensure our team members thrive both professionally and personally. We also provide a comprehensive benefits package, which includes:

• Incredible earning potential with high minimum base & a generous production plan
• Sign-on bonus available
• Generous relocation assistance provided
• Highly competitive salary, quality health insurance (medical, dental, vision, FSA/HSA options), 401K retirement plans with employer contribution, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership due including maintenance of board certification

What We're Looking For:

• DVM or equivalent degree from an accredited institution
• Active State Veterinary License and DEA registration (or ability to obtain)
• Experience managing and mentoring veterinary technicians, assistants, and other staff
• Dedication to continuous learning and improvement in veterinary care

For further inquiries or to submit your application, please contact Julia Stephens at jstephens@petvetcarecenters.com or apply online here.

The Charge Capture position provides support to maintain the client billing process and ensure charging and financial collection.  This position requires a high aptitude for attention to detail and accuracy.  Areas of focus include Client Financial Communication, the Charge Entry Process, and Accounts Receivable.

Tasks:

• Create estimates for hospitalized patients, communicate costs to client and obtain signature for authorization to provide care.
• Works well in a fast-paced environment.
• Obtain updated deposits.
• Update invoice and collect additional deposits, as necessary, if treatment plan changes over the duration of hospitalization.
• Enter all charges for hospitalized cases based on Instinct treatment records and the written medical record in Cornerstone.
• Review invoices for errors; correct errors and document the overall value that was over or under charged.
• Ensure all charges are updated and correct before client checks out.
• Correct outpatient invoices, as necessary, to reflect the correct provider code and accurate DVM production.
• Process monthly Accounts Receivable statement mailings and phone calls to collect outstanding balances.
• Assist in collection of payment plans.
• Act as back-up to Cash Team for close-outs and bank deposits.
• Apply discounts and close open invoices in Cornerstone weekly.
• Process client refunds.
• Update and submit Accounts Receivable status on the PetVet portal weekly.
• Submit accounts for formal collections procedures.
• Other tasks as assigned by the Finance Manager.

Competencies:

• Customer Service: Displays a desire to provide outstanding services and exceed customer expectations.
• Communication: Uses effective and appropriate methods of interacting with others.
• Energy and Productivity: Completes tasks quickly and thoroughly without prompting.
• Flexibility and Multi-tasking: Adapts easily to changing demands and manage multiple priorities effectively.
• Administrative Ability: Uses appropriate administrative and clerical procedures and systems for managing office work.
• Dependability: Demonstrates responsibility in completing all job tasks.
• Team orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Time Management: Manages time and prioritizes work tasks effectively.

Qualifications:

• Customer service experience, minimum 3 years.
• Cashier experience and/or account reconciliation experience.
• Medical billing or veterinary billing experience.
• High school diploma or GED, may consider an equivalent combination of education, certification, training, and/or experience.
• Knowledge of clerical procedures such as alphabetizing files and records.
• Must be flexible with scheduling and able to work part of weekends and holidays.
• Depending on functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May involve some climbing, balancing, stooping, kneeling, crouching, or crawling.

VRCC Veterinary Specialty and Emergency Hospital is a 24-hour emergency and specialty veterinary hospital located in Englewood, Colorado. We see patients from both as referrals from general practice veterinarians, as well as directly from clients in need of specialty veterinary care for their pet. We specialize in Cardiology, Emergency & Critical Care, Internal Medicine, Oncology & Radiation Therapy, as well as orthopedic and soft tissue Surgery.

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Essential Position Functions:

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Competencies:

• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Qualifications:

• High school diploma or GED.
• Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
• Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
• Understand and limit the potential exposure to bites, scratches, and potential injuries.
• Able to restrain patients according to standard procedures.
• Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• Communicate and approach job duties in a professional and mature manner.
• Must be flexible with scheduling and able to work some weekends and holidays.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Answer phones and perform other duties as needed by the hospital.
• Other duties and responsibilities as assigned by Manager or practice.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.

Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Essential Functions:

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)

Additional Functions: Assignment to the areas below may include the following additional job functions:

Emergency:

• Assists veterinarians with a variety of emergency procedures and critical care situations
• Cleans wounds and applies casts or bandages
• Give injections and takes blood samples
• May have to be on call in the intensive care unit

Competencies:

• Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
• Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
• Communication – uses effective and appropriate methods of interacting with others
• Team Orientation – works cooperatively with the team to address tasks and accomplish goals
• Dependability – demonstrates responsibility in completing all job tasks
• Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
• Energy and Productivity – completes tasks quickly and thoroughly without prompting
• Time Management – manages time and prioritizes work tasks effectively
• Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
• Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment

Qualifications:

• High school diploma or equivalent
• One or more years' experience in a veterinary environment successfully performing all of the duties of this position
• Vet Tech (VTNE) Certification preferred
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
• Must be flexible with scheduling and able to work some weekends and holidays
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

VRCC Veterinary Specialty and Emergency Hospital is a 24-hour emergency and specialty veterinary hospital located in Englewood, Colorado. We see patients from both as referrals from general practice veterinarians, as well as directly from clients in need of specialty veterinary care for their pets. We specialize in Cardiology, Emergency & Critical Care, Internal Medicine, Oncology & Radiation Therapy, as well as orthopedic and soft tissue Surgery.

**Sign-On Bonus opportunity for qualified candidates!**

As an Emergency Technician, you will work closely with our emergency team to provide excellent patient care, perform diagnostics, and communicate with the clients of emergency patients. Working with our Emergency team offers the opportunity to expand upon your knowledgebase and skillset. The Emergency team also works closely with the Emergency team to collaborate on patient care for hospitalized patients. We are looking for a skilled technician with experience in emergencies who is patient-focused and team-oriented.

Position Overview:

Emergency Veterinary Technicians support hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. You will assist in providing patient care, conducting examinations, assisting during sedated procedures, patient care for in-patients, and maintaining patient medical records.

What you'll do:

• Obtaining vitals, blood pressure, ECG, and other monitoring parameters
• Monitoring hydration status, administering CRI's, setting up IV fluids with multiple lines, etc.
• Phlebotomy
• Perform in-house laboratory testing
• Medical records
• Provide client education such as discharge instructions, medication dosing and side effects, updates on hospitalized pets, etc
• Ability to place intravenous catheters, central line placement and care
• Transfusion therapy including blood typing and cross matching
• Feeding tube care and maintenance
• Placement of male/female urinary catheters
• Prepare patients for ultrasounds and other radiology procedures
• Record and deliver organized rounds
• Communicate with other departments to synchronize treatment plans and provide adequate nursing for each case
• Assist DVM with patient assessment, treatment and procedures
• CPR
• Performing treatments on hospitalized patients including the administration of medications by various routes

Who you are:

• Registered Veterinary Technician license holder
• Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
• Ability to work efficiently in a fast-paced environment
• Excellent verbal and written communication skills
• At Least 2 years in an ER/Specialty hospital

Job Type: Full-time